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AVG Not scanning Emails

Nov 04, 2009

Sometimes you wonder why AVG is not Scanning or Downloading your Emails to you Clients or Email software.  Basically AVG only provide Emails scanner plug-ins to MS Outlook, The bat version 1.61 and above. For other Email clients, you need to  Install AVG Personal Email scanner.  Basically AVG Emails plug-ins do not require you to do any set up as it will be defined it settings automatically. For AVG personal email scanner,  you need to defined the settings manually.

Note:  in order to install AVG Personal Email scanner, proceed as below:
- Download the latest installation package from AVG Website.
- Run the installation file and select “Add & Remove” components
- Now tick ” Personal Email scanner” and follow the wizard
- Restart your computer.

After installing AVG personal Email scanner, you can now create manual scan server on your AVG. Before you proceed, you need to have few information such as below:

a. your Email provider incoming and outgoing mail port number
b. Does it requires SSL authentication ?

Now proceed as below to configure them.

1.open AVG – menu Tools – Advanced Settings – E-mail Scanner – Servers

2.go to POP3 – AutoPOP3, and edit this server:
- Type of login: Fixed host; fill in your POP3 server and port (e.g. pop3.mymail.com:995)
-Local port: 5100
-Connection: SSL Default (or SSL, based on your e-mail provider)
-make sure that the server is activated

3.now go to SMTP – AutoSMTP, and edit the server:
- Relay Host: Fixed host; fill in your SMTP server and port (e.g. smtp.mymail.com:465)
- Local port: 5200
- Connection: SSL Default (or SSL, based on your e-mail provider)
- make sure that the server is activated

4.This way, the AVG E-mail Scanner is set up to communicate with your e-mail server using SSL encryption. Now, please configure your e-mail client so that it connects to the AVG E-mail Scanner instead of the actual e-mail server. The servers configuration will be:

* POP3
-server: 127.0.0.1
-port: 5100
-user name / password: same as before (i.e. your e-mail username and password)
-encryption: NONE (SSL disabled)

* SMTP
-server: 127.0.0.1
-port: 5200
-authentication: same as before
-user name / password: same as before (if required)
-encryption: NONE (SSL disabled)

Now test you emails.  GOOD LUCK :) cheers

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