Privacy & Policy

Nov 18, 2009

Privacy & Policy

This Privacy Policy applies to all personally identifiable information obtained from or about the registered users (end user data), and related to or arising from the

use of the “support4you” websites. These site are maintained by Support4you Adminstrator, Kuala Lumpur Malaysia.

We respect your right to privacy and we have provided you this Privacy Policy to inform you how your personal information will be collected, tracked, stored,

used, and protected, and to give you choices as to what personal information you wish to share with us.

What Information Does “support4you” Collect and Track?

1. Information Collected and Stored Automatically

The following information is collected and stored automatically: the IP address from which you access the internet, the date and time, the internet address of the

website from which you link directly to our website.This information is not correlated with any personal information and we never disclose it in a form that

personally identifies you.

2. Personal Information Provided by Users

We request personal information when you register to be member, place an order, register a product, request a service, correspond with us, or engage in certain

other activities on our website, such as answering a survey or entering a contest. “Personal information” means any information relating to an identified or

identifiable individual. An individual is considered identified or identifiable if it is possible to identify him or her directly or indirectly. We only request personal

information which is necessary for us to provide a product or service that you require and we only process the personal information for the purposes stated in

this PrivacyPolicy. For example:

If you submit an service request on-line with us, we ask you for information necessary to complete the transaction, such as your name, address, bank-in

reference number and credit card number. If you request technical support on-line, we ask you for information necessary to complete the transaction, such as

your name address and information about your computer hardware, software (including Case ID Number), and the nature of the problem you are experiencing.

If you wish to become member, we ask you for information necessary to keep you informed about “Support4you” and services with regard to your needs, such

as your e-mail address.

If you wish to register a product, we ask you for information necessary to respond to your future queries and to provide support, such as your name, surname,

e-mail address, and country.

You decide whether to proceed with any activity that requests personal information. However, if you do not wish to provide information needed for a transaction,

you may not be able to complete it.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this

password confidential. We ask you not to share your password with anyone. If you share a computer with anyone, always log out before leaving a website or

service to protect access to your information from subsequent users.

Unfortunately, no transmission of information over the internet can be guaranteed to be completely secure. Although we will do our best to protect your personal

information, we cannot guarantee the security of any information you transmit to our website from your PC or the Internet Service Provider, and any transmission

is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our systems and to try

to prevent unauthorized access.

3. With Whom Do We Share Your Information?

As described in this Privacy Policy, we will not disclose users’ personal information outside of “Support4you” and its controlled subsidiaries and affiliates without

your consent. “Support4you” will expend the maximum effort to protect users’ personal information against misuse and will refrain from disclosing it to third

parties.

“Support4you” retains the services of outside contractors to provide limited services on our behalf us, such as shipping products or handling order processing,

processing transactions (including credit card transactions), or performing statistical analysis of our services. It may be necessary to share user personal

information with these contractors in order to allow them to provide their services. You have the right not to provide the requested information, but in such case

you may not be able to receive these services. Those contractors will be permitted to obtain only the personal information they need to deliver the service and

we require that they keep the personal information of our customers secure and confidential and comply with the Act. We also require that these contractors

use our customers’ personal information only on behalf of “Support4you” concern and do not disclose them to third parties or use them for any other purpose.

Please be advised that in certain instances it may be necessary for “Support4you” to disclose your personal information if we believe such action is necessary

to:

(a) comply with law or legal process served on “Support4you”;

(b) protect and defend the rights, property or legitimate interests of “Support4you” (including the enforcement of our agreements); or

(c) act in urgent circumstances to protect the personal safety of users of “Support4you” services or members of the public.

If you do not wish to continue receiving our e-mail newsletters, bulletins, or other information from “Support4you”, you can at any time unsubscribe them and

contact us at support4me@hotmail.com . Please be aware that our e-mails may include important or useful information about our service, including information

about your Case Number or the status of your orders or accounts, and that we do not allow our customers to opt out of communication that is required for the

functionality of our products and services.

From time to time, “Support4you” websites may contain links to and from websites of our partner networks, advertisers or other third parties. If you follow a link

to any of these websites, please note that these websites have their own privacy policies before you submit any personal data to these websites.

4. Co-branded websites

We also link to co-branded websites that are maintained by “Support4you” and one or more of our business partners. We encourage you to read the privacy

policies on any co-branded website to which you link, and we disclaim any liability for the data processing activities of our business partners which will act as

independent data processing controllers.

5. Discussion Groups and Forums

Please remember that information you submit in a discussion group or forum at any “Support4you” website will be deemed public information and is not

confidential. There is a risk in such communication venues that various information and data can be collected and used by others. Please be careful and

responsible when you are on-line.

6.Changes of Privacy Policy

We reserve the right to amend or update this Privacy Policy from time to time without notice, in particular in response to changes in applicable data protection

and privacy legislation. Please check this Privacy Policy periodically to inform yourself of any changes. All updates will be published at this website.

In the event there is a major change to the “Support4you” privacy practices, a prominent notice will be posted on our website prior to its implementation. If the

change involves the use of your personal information, the notice will contain instructions on how you can opt out of such use.

7.Language

This Privacy Policy was originally prepared in the English language. Although “Support4you” may provide one or more translations for your convenience, the

English version will control in the case of any conflict or discrepancy.

This Privacy Policy applies to all personally identifiable information obtained from or about the registered users (end user data), and related to or arising from the use of the “Suport4World“websites. This site is maintained by “Suport4World“ Administrator. We respect your right to privacy and we have provided you this Privacy Policy to inform you how your personal information will be collected, tracked, stored, used, and protected, and to give you choices as to what personal information you wish to share with us.

What Information Does “suport4world” Collect and Track?

1. Information Collected and Stored Automatically

The following information is collected and stored automatically: the IP address from which you access the internet, the date and time, the internet address of the website from which you link directly to our website.This information is not correlated with any personal information and we never disclose it in a form that personally identifies you.

2. Personal Information Provided by Users

We request personal information when you register to be member, place an order, register a product, request a service, correspond with us, or engage in certain other activities on our website, such as answering a survey or entering a contest. “Personal information” means any information relating to an identified or identifiable individual. An individual is considered identified or identifiable if it is possible to identify him or her directly or indirectly. We only request personal information which is necessary for us to provide a product or service that you require and we only process the personal information for the purposes stated in this Privacy Policy. For example:

If you submit an service request on-line with us, we ask you for information necessary to complete the transaction, such as your name, address, bank-in reference number and credit card number. If you request technical support on-line, we ask you for information necessary to complete the transaction, such as your name address and information about your computer hardware, software (including Case ID Number), and the nature of the problem you are experiencing. If you wish to become member, we ask you for information necessary to keep you informed about “Suport4World“ and services with regard to your needs, such as your e-mail address. If you wish to register a product, we ask you for information necessary to respond to your future queries and to provide support, such as your name, surname, e-mail address, and country. You decide whether to proceed with any activity that requests personal information. However, if you do not wish to provide information needed for a transaction, you may not be able to complete it. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. If you share a computer with anyone, always log out before leaving a website or service to protect access to your information from subsequent users.

Unfortunately, no transmission of information over the internet can be guaranteed to be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you transmit to our website from your PC or the Internet Service Provider, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our systems and to try to prevent unauthorized access.

3. With Whom Do We Share Your Information?

As described in this Privacy Policy, we will not disclose users’ personal information outside of “suport4world” and its controlled subsidiaries and affiliates without your consent. “Suport4World“ will expend the maximum effort to protect users’ personal information against misuse and will refrain from disclosing it to third parties.

“Suport4World“ retains the services of outside contractors to provide limited services on our behalf us, such as shipping products or handling order processing, processing transactions (including credit card transactions), or performing statistical analysis of our services. It may be necessary to share user personal information with these contractors in order to allow them to provide their services. You have the right not to provide the requested information, but in such case you may not be able to receive these services. Those contractors will be permitted to obtain only the personal information they need to deliver the service and we require that they keep the personal information of our customers secure and confidential and comply with the Act. We also require that these contractors use our customers’ personal information only on behalf of “Suport4World“ concern and do not disclose them to third parties or use them for any other purpose.

Please be advised that in certain instances it may be necessary for “Suport4World“ to disclose your personal information if we believe such action is necessary

to:

(a) comply with law or legal process served on “Suport4World“;

(b) protect and defend the rights, property or legitimate interests of “Suport4World“ (including the enforcement of our agreements); or

(c) act in urgent circumstances to protect the personal safety of users of “Suport4World“ services or members of the public.

If you do not wish to continue receiving our e-mail newsletters, bulletins, or other information from “Suport4World“, you can at any time unsubscribe them and contact us at admin@support4world.com . Please be aware that our e-mails may include important or useful information about our service, including information about your Case Number or the status of your orders or accounts, and that we do not allow our customers to opt out of communication that is required for the functionality of our products and services.

From time to time, “Suport4World“ websites may contain links to and from websites of our partner networks, advertisers or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies before you submit any personal data to these websites.

4. Co-branded websites

We also link to co-branded websites that are maintained by “Suport4World“ and one or more of our business partners. We encourage you to read the privacy policies on any co-branded website to which you link, and we disclaim any liability for the data processing activities of our business partners which will act as independent data processing controllers.

5. Discussion Groups and Forums

Please remember that information you submit in a discussion group or forum at any “Suport4World“ website will be deemed public information and is not confidential. There is a risk in such communication venues that various information and data can be collected and used by others. Please be careful and responsible when you are on-line.

6.Changes of Privacy Policy

We reserve the right to amend or update this Privacy Policy from time to time without notice, in particular in response to changes in applicable data protection and privacy legislation. Please check this Privacy Policy periodically to inform yourself of any changes. All updates will be published at this website.

In the event there is a major change to the “Suport4World” privacy practices, a prominent notice will be posted on our website prior to its implementation. If the change involves the use of your personal information, the notice will contain instructions on how you can opt out of such use.

7.Language

This Privacy Policy and the Contents of this website was originally prepared in the English language. Although “Suport4World” may provide one or more translations for your convenience, the English version will control in the case of any conflict or discrepancy.

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